Privacy Policy
Your privacy matters. This Privacy Policy explains how SiliGenix LLC, operating COLASIL® USA, collects, uses, shares, and protects information when you visit colasilusa.com, place an order, or contact us.
Information We Collect
We may collect personal information you provide when placing an order or contacting us, including your name, email address, billing and shipping addresses, telephone number, order information, and communications with our customer-support team.
Payment information is processed securely by our payment-service providers. SiliGenix LLC does not directly store your complete payment-card number.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect information such as your IP address, browser type, device information, pages viewed, referring website, and interactions with the site. This information helps operate, secure, and improve the website.
How We Use Information
Your information may be used to:
Process, fulfill, and deliver orders
Communicate with you about purchases and customer-support requests
Operate, secure, and improve our website and services
Detect or prevent fraud and unauthorized activity
Comply with applicable legal, tax, and regulatory requirements
Send marketing communications when permitted, with the option to unsubscribe
Sharing of Information
We do not sell or rent personal information for monetary compensation. We may share information with service providers that help us operate the website, process payments, fulfill and ship orders, provide customer support, send communications, analyze website performance, prevent fraud, or comply with legal obligations.
We may also disclose information when required by law, to protect our rights or customers, or as part of a business transaction involving SiliGenix LLC.
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Cookies
Our website uses cookies and similar technologies to operate essential features, remember preferences, understand website performance, and improve the browsing experience. You can manage available cookie choices through the website’s cookie banner and your browser settings.
Your Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also request information about how your data is used or shared and unsubscribe from marketing communications at any time.
To submit a privacy request, contact us at info@colasilusa.com. We may need to verify your identity before completing the request, and certain information may be retained when required for legal, tax, fraud-prevention, or transaction-record purposes.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain transaction and tax records, resolve disputes, meet legal obligations, and protect our business and customers.
Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, contact us at info@colasilusa.com.
Changes to This Privacy Policy
We may update this Privacy Policy when our practices, services, or legal requirements change. Any revised policy will become effective when posted on this page.
Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact SiliGenix LLC at info@colasilusa.com.
Thank you for being here and for choosing COLASIL®.