Shipping and Returns

This page outlines our shipping, delivery, and return policies, including processing times and how to contact us if there’s an issue with your order.

Orders & Shipping

Processing: Orders are typically processed within 1–2 business days.
Delivery: Delivery times vary depending on location and carrier. Flat-rate shipping applies to U.S. orders.
Tracking: Shipping confirmation and tracking information will be provided once your order has been dispatched.

Our 60-Day Money-Back Guarantee

We want you to feel completely confident in your daily routine.

The Policy: Every purchase of COLASIL® is backed by our 60-Day Money-Back Guarantee.
Returns: If you are not completely satisfied with your experience, you may return your order within 60 days of purchase for a full refund of the product price.

Damaged, Incorrect, or Return Requests

To initiate a return or report a damaged/incorrect order, please follow these steps:

Contact Us: Email our support team at info@colasilusa.com within your 60-day window (or within 7 days for damaged/incorrect items). Include your order number, a brief description, and photos if the item arrived damaged.
Get Instructions: Our team will provide you with easy return shipping instructions.
Resolution: Once your return is received and processed, your refund will be promptly issued to your original payment method.

Thank you for choosing COLASIL®.